Privacy Policy
Introduction
Welcome to FMHaus360. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website fmhaus360ug.de. By using our website, you agree to the practices described in this policy.
Information We Collect
Personal Information
When you contact us or book our services through our website, we may collect personal details such as your name, email address, phone number, address, selected service package, frequency, hours or area details, and any additional information you choose to provide through contact or booking forms.
Technical Data
We collect technical information such as device type, browser type, and operating system to ensure our website functions properly. This may include the use of cookies.
Data Collected via Contact and Booking Forms
When you submit information through our contact forms or booking forms, we collect the data you voluntarily provide. This data is used only for the following purposes:
– Responding to inquiries
– Processing and managing service bookings
– Communicating with you regarding our services
– Preparing quotations and scheduling services
We do not use form data for marketing purposes without your explicit consent.
Legal Basis for Processing (GDPR)
We process personal data in accordance with the General Data Protection Regulation (GDPR) based on your consent when you voluntarily submit a form, contractual necessity when data is required to provide requested services, and legitimate interest to respond to inquiries and manage customer relationships. You may withdraw your consent at any time by contacting us.
Cookies
Our website uses only necessary cookies to ensure proper functionality and to respect user consent preferences.
Cookies in Use
cookieyes-consent
Duration: 1 year
Description: Stores user consent preferences to ensure they are respected on future visits.
wpEmojiSettingsSupports
Duration: Session
Description: Used by WordPress to determine whether the browser supports emoji display.
These cookies do not collect personal information for marketing or tracking purposes.
How We Use Your Information
We use collected information to provide and manage our services, communicate with you regarding inquiries or bookings, improve website functionality and service quality, and comply with legal and regulatory obligations.
Data Retention
Personal data collected through contact and booking forms is retained only for as long as necessary to fulfill the purpose for which it was collected or to meet legal, tax, or regulatory requirements. Data is deleted or anonymized once it is no longer required.
Third-Party Services
We do not sell or share your personal information with third parties for marketing purposes. We may use trusted third-party service providers such as hosting and email services to operate our website and business. These providers access personal data only to perform services on our behalf and are contractually obligated to protect your information.
Your Rights
You have the right to access the personal data we hold about you, request correction or deletion of your data, and object to or restrict the processing of your data. To exercise these rights, please contact us at [email protected].
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page.
Contact Us
Phone: +49 17 660373098
Email: [email protected]
Thank you for choosing FMHaus360. We are committed to protecting your privacy and delivering reliable cleaning services.